Conditions of delivery

Delivery delay

Within Metropolitan France:

• For all orders placed before 4 PM, delivery the next day before 1 PM

Grand Ouest Area:

• For departments 22 / 35 / 50 / 56 / 61 / 72 / 79 / 86: For all orders placed before 10 AM, same-day delivery in the afternoon
• For departments 44 / 49 / 85: For all orders placed before 10:45 AM, same-day delivery in the afternoon.
• For departments *14 / 17 / 29 / 37 / 53: For all orders placed before 10 AM, same-day delivery in the afternoon if your delivery postal code is eligible (refer to the list below); otherwise, delivery the next day before 1 PM.

Outside Metropolitan France:

• For all orders placed before 4 PM, delivery between 48 and 72 hours

Our Delivery Conditions

a)

Delivery delay is provided by P2R for guidance only. Therefore, any delays do not entitle the customer to cancel the sale, refuse the goods, or claim damages or penalties for delay.

b)

Furthermore, all delivery delays will automatically be suspended for any fortuitous event or force majeure such as war, riot, fire, natural disasters, health crises, supply impossibility, total or partial strikes affecting the proper functioning of the supplier's business or those of its suppliers, subcontractors, or carriers, health problems, as well as transport interruptions, energy supply, raw materials or spare parts. Each party will promptly inform the other party of any force majeure event that it becomes aware of and which, in its view, may affect the performance of the contract.

c)

The risk of transportation is entirely borne by the buyer. Upon delivery, the customer must inspect the delivered goods. It is the customer's responsibility, in case of damage or shortage, in accordance with articles L133-3 and following of the CC :

• to make reservations on the delivery slip and on the transport slip.
• to notify the carrier by registered letter with acknowledgment of receipt of their reasoned protest, within 3 days (excluding holidays) following the day of receipt of the products.

After this period, no reservations or disputes will be accepted.

The customer must allow the supplier every opportunity to verify these defects and perform the necessary checks. If its liability is proven and demonstrated conclusively, the supplier must reimburse, at its own expense, said goods, excluding compensation for any other damage. In case of disagreement between the parties on the origin, cause, or imputability of the defects, an expert may be appointed.